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Returns and Cancellations

How do I return something to you? 

  • Returns are FREE 

  • You have 28 days from the item being delivered to you or available for collection to return it for a refund.

  • Refunds are made to the original method of payment and can take up to 10 working days to show on your account.

  • Returns and refunds are not applicable to our free membership packs.

What do I need to do? 
Simply use one of the returns labels that is included in your package. Instructions are included on the order invoice and labels. 

Don't Forget... 

  • Keep hold of your proof of postage - we may need to see it at a later date. 

  • All returned items should be sent in their original condition and packaging including any labels. In the event that an item is returned to us in an unsuitable condition, we may send it back to you.